If you have opted in for track & trace, You will receive an email with details of how to track your order as soon as your gift leaves our warehouse.
Standard delivery normally takes place during normal business hours (8am-6pm) Monday – Friday excluding Bank Holidays. We cannot guarantee specific delivery dates or times.
Lead times are displayed on each of our products. As a guide:
- Despatched within 48 hours: Selected Mugs
- Despatched within 1-3 days: Engraved, Printed Items, Embroidered and Candles
- Despatched within 3-5 days: Ceramic and Printed Glass
If you received the wrong item or a faulty item, please contact our customer care team quoting your order number, name and address, details of the product and the reason for return, and whether a refund or a replacement is required.
Specialising in many high-quality techniques and processes such as engraved, printed, ceramic and embroidered; you are sure to find the perfect gifts!
Our suppliers are Ireland and UKâ€™s leading personalised gift suppliers, committed to productivity, manufacturing and concept.
Our exciting product range comprises of gifts for all occasions with many new products going live every month! You can guarantee we are always up to date with current trends before anyone else in the market!
We offer fantastic customer service to all our customers! All our staff are passionate about customer service and have been trained to help you pick the perfect gift!
We also put a great deal of importance on caring for the world around us, using ethically sourced products, and environmentally friendly processes and recycled packaging where ever possible.