Welcome to ForYou.ie’s Social Media Policy. This document outlines our approach and guidelines for engaging with our brand across various social media platforms. Our aim is to create a positive, inclusive, and respectful online community where we can share gift ideas, inspiration, tips, and engage with our customers.
Purpose
Our social media channels are designed to provide a space for our customers to connect with us and each other, share their experiences, and receive updates on our latest products, services, and offers. We are committed to fostering a community where everyone feels welcome and valued.
Community Guidelines
To ensure a positive experience for all members of our community, we ask that you follow these guidelines when engaging with our social media accounts:
Be Respectful
Treat others as you would like to be treated. We do not tolerate harassment, bullying, or hateful language directed at individuals or groups. Respect others’ opinions, even when they differ from your own.
Stay On Topic
Keep your comments relevant to the post’s topic. Spamming, promotional messaging, and off-topic comments may be removed to keep discussions focused.
Protect Privacy
Do not share personal or sensitive information about yourself or others on our channels. This includes addresses, phone numbers, email addresses, or other private information.
Intellectual Property Rights
Only share content that you have the right to distribute. Do not post copyrighted material without permission from the owner.
Compliance with Platform Rules
Adhere to the terms of service and community guidelines of the specific social media platform you are using.
Moderation Policy
To protect our community, ForYou.ie reserves the right to moderate content on our social media platforms, including removing content that:
- Violates our community guidelines or the terms of service of the social media platform.
- Is abusive, offensive, or promotes hate speech.
- Is fraudulent, deceptive, or misleading.
- Is spam or is promotional in nature without our consent.
Responses and Engagement
Our team monitors our social media accounts regularly and will do our best to respond to customer inquiries and comments promptly. However, for specific customer service issues or concerns, we recommend contacting our customer service team directly through our website for a more secure and personalized response.
Feedback and Complaints
We welcome your feedback and take complaints seriously. If you have a concern about our products, services, or social media conduct, please reach out to us directly through our customer service channels. We are committed to addressing your concerns fairly and promptly.
Changes to This Policy
ForYou.ie reserves the right to modify this Social Media Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.
Contact Us
If you have any questions about this policy or our social media practices, please contact us through our website.
Thank you for being a part of the ForYou.ie community. We look forward to engaging with you!